Shipping Policy

WITHIN NEW ZEALAND

  • Packages are generally dispatched within 1 working day after receipt of payment and are shipped via NZ Post/CourierPost.
  • We use recycled cardboard shipping boxes and pack everything with newspaper - waste free!
  • Please allow up to 5 working days for delivery of your goods with standard post and 2-3 working days with courier post.
  • Our shipping rate calculates automatically with the weight and volume of the products you choose.
  • Shipping starts at $4.90 for standard postage within NZ and $6.90 for Courier. Rural delivery surcharge is $3.90.
  • All parcels are tracked (since 1st October 2019).
  • Maximum shipping cost is $15 for standard shipping.
  • Rural delivery surcharge is $3.90. Please select rural delivery if you live rurally to avoid an unnecesary hold up of the delivery of your parcel.
  • We advise you to group your items in one order. If you have forgotten an item and you have already paid for your order, you can choose "Collection from KoruKai Herb Farm" and no shipping fee will be added to your additional order. Please advise us asap via email (info@korukai.co.nz) so that we can group your separate orders to one and advise you of the total shipping costs. 
  • We take extra care to protect fragile items for shipping. If a breakage during shipping happens please let us know and we will send you a replacement as soon as possible. Please let us know by sending an email with a photo of the broken item to info@korukai.co.nz

REST OF THE WORLD

All international orders are sent by International Air. Delivery times vary depending on destination, please allow up to 4 weeks for delivery.

Shipping starts at $20 and is calculated automatically with the weight and volume of the products you choose. Maximum shipping costs are $50.