Shipping Policy

WITHIN NEW ZEALAND

  • Packages are generally dispatched within 1 working day after receipt of payment and are shipped via NZ Post.
  • We use cardboard shipping boxes and try to pack everything with paper.
  • We have to protect some items with reused bubble wrap (from furniture companies, which would have landed on the landfill years ago). Try to find use for the bubble wrap and reuse it as well to pack fragile objects.
  • Please allow up to 5 working days for delivery of your goods with standard post and 1-2 working days with courier post.
  • Our shipping rate calculates automatically with the weight and volume of the products you choose.
  • Shipping starts at $3.90 for untracked postage within NZ. Rural delivery starts at $7.60.
  • Courier post starts at $6.90, is tracked and no signature is required. Arrives within 1-2 working days for urban addresses.
  • Maximum shipping cost is $15 for standard shipping.
  • Rural delivery surcharge is $3.70. Please select rural delivery if you live rurally. We get charged the extra costs by NZ post.
  • We advise you to group your items in one order. If you have forgotten an item and you have already paid for your order, you can choose "KoruKai pick up" and no shipping fee will be added to your additional order. Please advise us asap via email (info@korukai.co.nz) so that we can group your separate orders to one and advise you of the total shipping costs. 
  • Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. We take extra care to protect glass items for shipping. If a breakage during shipping happens please let us know and we will send you a replacement as soon as possible. Please let us know and send an email to info@korukai.co.nz

REST OF THE WORLD

All international orders are sent by International Air. Delivery times vary depending on destination, please allow up to 4 weeks for delivery.

Shipping starts at $20 and is calculated automatically with the weight and volume of the products you choose. Maximum shipping costs are $50.